Privacy policy

Privacy Policy

Last updated: March 21, 2025

At Oracle of Sothis, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you engage with our website and services.

Introduction

Oracle of Sothis ("we," "us," "our") specializes in delivering exclusive physical Keys and other high-quality products. By using our website and services, you consent to the collection, use, and storage of your information as described in this Privacy Policy.

Information We Collect

We collect the following types of personal information to facilitate your purchases and enhance your experience:

  • Full Name and Address: Required for processing orders, shipping physical Keys, and providing order confirmations.
  • Email Address: Used for order updates, customer support, and notifications.
  • Payment Information: Collected and processed through secure third-party payment gateways to complete your transactions.
  • Professional Photo (if applicable): Occasionally requested for personalized services or special offerings.

Methods of Collection

We collect your personal information through:

  • Direct submission via forms on our website when you place orders or request services.
  • Communications with us, including inquiries or other interactions.

Purpose of Collection

We collect and use your personal information for the following purposes:

  • To process orders, ship physical Keys, and provide tracking information.
  • To facilitate communication and customer support.
  • To comply with legal obligations, where applicable.

Legal Basis for Processing

By providing your personal information, you give your explicit consent for us to collect, process, and use your data in accordance with this Privacy Policy and the specific services requested.

Data Use and Sharing

We use your data exclusively for the purposes you request. We will only share your information under these limited circumstances:

  • Legal Compliance: If required to meet legal obligations or respond to lawful requests.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred to the new entity.
  • Third-Party Services: When necessary for secure payment processing or shipping, bound by strict confidentiality agreements.

We do not sell or share your personal information for marketing purposes.

Data Security

We implement advanced technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. Your privacy and data security are integral to our operations, and we continuously update our protocols to maintain the highest standards.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Once the data is no longer needed, we securely dispose of it.

User Rights

You have the following rights regarding your personal data:

  • Access: You may request a copy of the personal data we hold about you.
  • Correction: You can ask us to correct any inaccuracies in your personal data.
  • Deletion: You may request the deletion of your personal data when it is no longer needed.

To exercise any of these rights, please contact us at support@oracleofsothis.com.

Sensitive Data Handling

Any sensitive information you provide, such as your date of birth or professional photo, is handled with the highest degree of confidentiality. This data is only used for the services requested and is deleted securely once no longer needed.

Third-Party Processors

We work with carefully selected third-party service providers (e.g., payment processors, shipping carriers) to facilitate secure transactions and reliable delivery. These processors are rigorously vetted to meet high standards of data protection.

International Transfers

If your data is transferred outside your country of residence, we ensure it complies with applicable data protection regulations and is subject to appropriate safeguards.

Updates to the Privacy Policy

We reserve the right to modify this Privacy Policy to reflect changes in our operations or data practices. Any updates will be posted on our website, and your continued use of our services constitutes acceptance of the revised policy.

Contact Information

For any questions, concerns, or feedback regarding this Privacy Policy, please contact us at:
Email: support@oracleofsothis.com